Support
Need a hand? We're a small team and we read every message. Email us and we'll usually reply within one business day.
Common questions
How does the estimate work?
Snap a few photos of your home's exterior (or just enter your address) and our AI measures the siding, trim, windows, and prep needed, then prices it against local labor and material rates to produce a fair range. It takes about 60 seconds.
My photos couldn't be used
If the photos don't clearly show your home's exterior, we fall back to satellite imagery and your address so you still get an estimate. For the sharpest read, retake the photos in daylight showing each side of the house.
I didn't get my report email
Check your spam and promotions folders for an email from reports@send.painttap.app. Your report also stays available at its link for 90 days. Still stuck? Email help@painttap.app and we'll resend it.
Manage or delete my data
You can request a copy or deletion of your data anytime — email help@painttap.app from the address you used. See our Privacy Policy for details.
Stop contractor introductions
We only share your contact details with a local contractor when you opt in. To opt out or stop calls, reply to any message from us or email help@painttap.app.
Contact
Support email: help@painttap.app
We aim to respond within one business day.
See also our Privacy Policy and Terms of Service.